Policies
These policies explain how William Wang Advisory handles digital report delivery, private consultation requests, refunds, privacy, and responsible use of the service.
Digital Delivery Policy
William Wang Advisory sells personalized digital PDF reports, space-flow diagnostics, and private consultation requests. After payment or booking request, you provide delivery email, your main question, birth details when a Bazi timing layer is included, and optional room or property notes. Reports are delivered by email within the delivery window stated on the product page.
If you enter incorrect birth details, please contact us within 2 hours of purchase. Once report writing has started, changes may require a new order.
Refund Policy
Because each report is personalized and digital, refunds are not available after the report has been delivered. If we cannot deliver the report due to a technical issue on our side, we will either resend the report or issue a refund.
You can request cancellation before report preparation begins. Chargebacks, duplicate payments, and payment errors will be reviewed case by case.
Privacy Policy
We collect the information needed to prepare and deliver the report, including name if provided, email address, birth date, birth time, birthplace, selected service, room or property notes, and main concern. We use this information only to process orders, deliver reports, provide support, and improve the service.
We do not sell personal information. Payment details are processed by the selected payment provider and are not stored on this static website.
Terms and Disclaimer
Reports are for entertainment, cultural reflection, space awareness, and personal insight only. They do not provide medical, legal, financial, psychological, real-estate investment, or professional advice, and they do not guarantee specific outcomes.
You are responsible for your own decisions. Do not use this service as a substitute for professional advice, emergency support, therapy, investment advice, legal counsel, or medical care.
Contact
For support, reply to your order email or submit a new request through the secure checkout request form on the home page.